By accessing and using the Hariom Atta website (hariomatta.com), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any of these terms, please refrain from using the website.
We strive to provide accurate and up-to-date information about our products. However, we do not warrant or guarantee the accuracy, completeness, or reliability of any product descriptions, pricing, or other information provided on the website.
Placing an order on hariomatta.com constitutes an offer to purchase our products. We reserve the right to accept or reject any order at our discretion. Payment must be made in full at the time of placing the order, and we accept only the payment methods specified on the website.
We will make reasonable efforts to ensure prompt delivery of our products. However, we are not responsible for any delays or damages that may occur during shipping or delivery. We deliver order within 2 to 4 hours in NCR and out side ncr we diliver in 3 to 4 days.
All content, including text, images, logos, and trademarks on the Hariom Atta website, are the property of Hariom Atta or their respective owners. You are prohibited from using, reproducing, or modifying any content without prior written permission.
At Hariom Atta, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with a product you have received, you may request a return or exchange in accordance with the following guidelines:
To be eligible for a return or exchange, the product must be unused, in its original packaging, and in the same condition as when you received it. Perishable items such as atta, oils, and spices cannot be returned unless they are damaged or defective.
You may initiate a return or exchange within 3 days from the date of delivery. After this period, we regret that we cannot accept returns or exchanges.
To request a return or exchange, please contact our customer service team through the contact details provided on our website. Please provide your order details, the reason for the return, and any supporting information or images if applicable. Our customer service team will guide you through the return process.
If the return is due to our error, such as receiving a damaged or incorrect product, we will arrange for the return shipping and cover the associated costs. If the return is due to personal preference or non-defective reasons, the customer will be responsible for the return shipping costs.
Refunds and Exchanges:
Once we receive the returned product and verify its eligibility, we will process the refund or exchange. Refunds will be issued to the original payment method used for the purchase. Please allow 7 business days for the refund to reflect in your account.
For exchanges, we will send you a replacement product of the same value as the returned item. If the requested replacement is not available, we may offer a suitable alternative or provide a refund.
Certain items are non-returnable, including perishable items (unless damaged or defective), products that have been opened or used, and items purchased through promotional offers or sales events.
Damaged or Defective Items:
In the unlikely event that you receive a damaged or defective product, please contact our customer service team immediately. We may request supporting documentation or images to assess the issue. We will arrange for a return, exchange, or refund, depending on the circumstances.
Please note that certain products may have specific return guidelines or restrictions due to their nature. Any such guidelines or restrictions will be clearly communicated on the product page or during the checkout process.
We reserve the right to refuse returns or exchanges that do not comply with our return policy or show signs of misuse, tampering, or damage caused by the customer.
If you have any questions or need further assistance regarding our return policy, please contact our customer service team for clarification.